Thank you for shopping at Lab76! We are dedicated to providing you with a seamless shopping experience, which includes prompt and reliable shipping. This Shipping Policy outlines important information regarding our shipping practices, delivery options, and associated terms. By placing an order with Lab76, you agree to the terms of this Shipping Policy.
- Order Processing Time: Upon receiving your order, our team will carefully process and prepare it for shipment. Please allow 1-2 business days for order processing, excluding weekends and holidays. Orders placed after 12:00 PM (local time) will be processed on the next business day.
- Shipping Methods and Delivery Options: We offer various shipping methods to accommodate your needs. The available options and delivery timescales will be presented at checkout, based on your shipping address and the items in your order. Please note that delivery times are estimates and may vary depending on external factors beyond our control, such as weather conditions or carrier delays.
- Shipping Costs: Shipping costs are calculated based on the selected shipping method, destination, and the weight and dimensions of the package. The applicable shipping charges will be displayed during the checkout process. Lab76 reserves the right to modify shipping costs at any time without prior notice.
- International Shipping: Lab76 proudly serves customers worldwide. International shipping options and costs will be displayed during the checkout process. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. Any such additional charges are the responsibility of the recipient and may be collected at the time of delivery.
- Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the progress of your shipment. Please allow up to 24 hours for the tracking information to be updated in the carrier's system.
- Shipping Restrictions: Lab76 complies with all applicable laws and regulations regarding shipping restrictions. Some items may be subject to specific shipping limitations or regulations due to their nature or destination. If any restrictions apply to your order, we will notify you promptly and work to find a suitable solution.
- Address Accuracy: It is essential to provide accurate and complete shipping information to ensure successful delivery. Lab76 is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer. Please review your shipping details carefully before placing an order.
- Lost or Damaged Shipments: Lab76 takes great care in packaging and shipping your orders. However, in the event that your shipment is lost, damaged, or missing, please contact our customer support team immediately. We will work with the respective carrier to initiate an investigation and find a resolution.
- Change of Shipping Address: If you need to change the shipping address for your order after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request; however, please note that changes to the shipping address may cause delays in delivery.
- Contact Us: If you have any questions, concerns, or inquiries regarding our shipping policy or the delivery of your order, please contact our customer support team at [email address]. We are here to assist you and provide the necessary support.
Lab76 strives to ensure a smooth and efficient shipping process, delivering your orders in a timely and secure manner. By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.